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Shipping Policy
Thank you for shopping with Puepet. We are committed to delivering your order as quickly and reliably as possible.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Delivery Timeframes
Switzerland (Domestic) Estimated delivery: 7–14 business days
International Shipping We ship to the following countries. Estimated delivery times vary by destination:
- Europe (Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden): 10–20 business days
- United Kingdom: 10–20 business days
- North America (United States, Canada): 12–20 business days
- Asia-Pacific (Australia, New Zealand, Hong Kong, Japan, South Korea, Malaysia, Singapore): 14–25 business days
- Middle East & Other (United Arab Emirates, Israel): 14–25 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.
Please Note
- Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
- International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
- Once your order has shipped, you will receive a tracking number via email.
Contact If you have any questions about your order, please contact us at support@puepet.com.